Privacy Policy

Last updated: 2024

Our Commitment to Privacy

A-Brokers Ltd is committed to protecting personal data in accordance with the Data Protection Act 2017 of Mauritius and applicable regulations. We handle all personal information with the utmost care, transparency, and respect for individual privacy rights.

Data Collection

We collect personal information solely for legitimate business purposes including insurance broking, advisory and regulatory compliance. The types of personal data we may collect include:

• Contact information (name, address, email, telephone number)
• Identity information required for KYC/AML compliance
• Insurance-related information necessary for placing coverage
• Financial information required for premium processing
• Communication records for service and compliance purposes

Lawful Basis for Processing

We process personal data on the following lawful bases:

• Contract: Processing necessary to provide insurance broking services
• Legal Obligation: Compliance with FSC regulations, AML/CFT obligations, and Mauritius law
• Legitimate Interests: Operating our business, managing client relationships, and improving services
• Consent: Where explicitly provided by you for specific purposes

Data Use

Personal data collected is used exclusively for:

• Providing insurance broking and advisory services
• Communicating with clients about their insurance arrangements
• Processing insurance placements and claims
• Meeting regulatory and legal obligations
• Improving our services and client experience

Data Sharing

We may share personal data with insurers, reinsurers, and loss adjusters for the purpose of placing and managing insurance coverage. We do not sell personal data to third parties. Any data sharing is limited to what is necessary and conducted in accordance with applicable data protection laws.

Data Security

Appropriate technical and organizational measures are implemented to safeguard personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures are reviewed and updated regularly to address emerging threats and comply with FSC guidance.

Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including any legal, regulatory, or reporting requirements. Insurance records are typically retained for a minimum of 7 years in accordance with Mauritius regulatory requirements.

Your Rights

Under the Data Protection Act 2017, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request erasure of data no longer needed
• Object to certain processing activities
• Lodge a complaint with the Data Protection Office of Mauritius

Contact for Privacy Matters

For any privacy-related enquiries or to exercise your data rights, please contact us at:

• Email: info@a-brokers.com
• Phone: +230 213 9528
• Address: Suite 3/4 Lancaster Court, Alfred Lavoquer, Port Louis, Mauritius 7146